FAQ
Here are the answers to some commonly asked questions:
Q: What services are offered by RiverBranch Healthcare provide?
A: RiverBranch Healthcare offers a range of telehealth services, including mental health counseling, skin consultations, seasonal care, primary care, weight management, urgent care, and counseling services.
Q: What ages do you treat?
A: RiverBranch Healthcare provides care for patients ages 5 and above. We regret that we cannot treat children under the age of 5.
Q: Can you prescribe controlled medications?
A: No, RiverBranch Healthcare does not prescribe controlled medications.
Q: Do you accept insurance?
A: No, we do not accept insurance at this time. All visits are self-pay. However, you may utilize your insurance at the pharmacy for prescriptions and/or through Quest for lab services.
Q: How much do visits cost?
A: Visits start at $80 for urgent or single problem-focused visits, $135 for expanded visits, and $235 for extensive visits. Prices are subject to provider discretion. All labs are additional and billed through Quest Diagnostics.
Q: How can I pay for my visit?
A: We accept major credit cards, debit cards, and HSA/FSA cards as forms of payment.
Q: How do I schedule an appointment?
A: You can schedule an appointment by visiting our website and using our online scheduling system, or by calling our office during business hours.
Q: What technology do I need for a telehealth visit?
A: You will need a computer, tablet, or smartphone with internet access and a webcam for video visits. We recommend using a secure, private location for your visit.
